Refund policy

Due to the nature of the products I carry being made-to-order just for you, I cannot accept returns or exchanges for orders that have been sent to the printer. If you do need to request a refund, I will accept it as long as I receive your request before your order has been sent to the printer.

If an item arrives from the printer defective or incorrect, you will need to email me using the contact form with your order number, photos of the defective/incorrect item, and a description of the issue. I will then contact my print provider regarding replacement of the item.

If an item was damaged in transit, I am much more limited in what I can do since it would be the fault of the carrier, but please still reach out and I will see if I can submit a claim on your behalf.